PROGRAMS & SERVICES
Elder Abuse Hotline
If you suspect elder abuse, please call the Human Services Agency’s Adult Protective Services (APS) 24-Hour Abuse Hotline at (805) 654-3200 or visit www.vchsa.org. For immediate assistance, dial 911. All community members may report dependent adult/elder abuse to help APS ensure that victims of abuse can get the help they need as soon as possible. APS receives reports from family members, service and health providers, law enforcement, and other concerned citizens.
» Mandated Reporters and all other reporters use this form: SOC 341 Form
» Financial Institutions ONLY use this form: SOC 342 Form
» Adult Protective Services Brochure (PDF-English)
» Adult Protective Services Brochure (PDF-Spanish)
Elder Abuse XE and the VCFJC
The Elder Abuse XE program provides elder and dependent adult abuse victims with emergency shelter and assistance, transportation, respite care (for caregivers to attend court proceedings), counseling, and referral services. This program is offered in partnership with the Ventura County District Attorney’s Office and the Ventura County Family Justice Center (VCFJC), which provides services for victims of domestic violence, elder abuse, human trafficking, and sexual assault. To report an incident to the VCFJC, call (805) 652-7655 or text (805) 947-7981. You may also visit www.vcfjc.org.
Long Term Care Ombudsman
The Long Term Care Ombudsman has specially trained advocates for residents of skilled nursing facilities, resident care facilities for the elderly, and for board and care facilities, at no fee. This program helps those who seek to resolve complaints for residents in extended care facilities. To report suspected abuse or neglect in a care facility, please call (805) 656-1986 or visit www.ombudsmanventura.org.
Financial Abuse Prevention
The Financial Abuse Specialist Team (FAST) provides 10 education sessions per year for professionals. VCAAA provides educational materials about the prevention, detection, assessment, treatment, and intervention and investigation of elder abuse, neglect, and exploitation, including financial exploitation. Workshops and classes are usually offered at senior centers and other locations where older adults convene.
Non-criminal legal guidance can be provided on topics such as credit and debt issues, collections, advance directives, power of attorney, elder abuse, etc.
For more information on any of the programs listed above, call the VCAAA at (805) 477-7300.